Are you facing a problem while mounting a mailbox or public store database? The most probable reason for such kind of behavior is the corruption of your Exchange Server database. Exchange database corruption may occur due to myriad factors, such as virus infection, abnormal system shutdown, hardware problems, abrupt closing of the server, etc. This might cause a critical situation of data loss. To avoid the risk of a potential data loss, you may use the built-in Exchange utility 'Exeutil' that helps you resolve most of the corruption issues and ensure the health of your Exchange Information store. However, if you continue to face problems, you should go for Exchange recovery through a reliable third-party tool.

Let's consider a practical scenario. Suppose you use MS Exchange 2000 Server. When you attempt to mount a mailbox store or public store, you may encounter the below given error on your screen:

''The database files in this storage are inconsistent
Id no: c1041739.''

Grounds of the Problem:

The above error occurs because of corruption in your mailbox store database or public store database.

Solution:

For resolving this error, you need to use MS Exchange Server database utility called 'Eseutil.exe' to verify the state of the problematic database. Then, try to restore or repair your database using a suitable method. After the completion of the process, you will be able to mount your database.
Follow the below steps to confirm the database state:

1. First, start the command prompt.
   
2. Switch to the Drive:\Program Files\Exchsrvr\Bin folder.
   
3. Run the following command:
   

eseutil /mh "drive:\program files\exchsrvr\mdbdata\database_name.edb"

1. Check the output to examine the database state. The following text in the output indicates that the database is inconsistent:
   

State: Dirty Shutdown

If your database is inconsistent, then try to restore the database using an updated backup. However, if the backup is unavailable, then try to use the 'Eseutil' and 'Isinteg' utility to repair the database. In case you are still facing issues while mounting the database, then opt for a competent third-party Exchange Server Recovery tool.

With the help of such tools, you can easily resolve most cases of severe database corruption. These tools can effectively recover all your precious mail items objects, such as email messages, contacts, attachments, appointments, journal, tasks, schedules, etc. They are easy-to-use software having rich graphical user interface to make the recovery process easy and less time-consuming.